Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (www.dosaexpressbd.com) website. When you visit or make a purchase from our website, we collect and store your personal information which is provided by you from time to time. The information you share with the DOSA express allows us to provide the products and services you want and need while giving you the very best shopping experience. DOSA express values the trust that our customers, associates, representatives, and service providers place in us when they give us personal information. 

➢ What Information Customers Provide to Us?

We collect information directly from you. For example, we collect information when you register for an online account or membership, place an order, and in connects with other activities, services, features, or resources we have on our site. 

➢ What Information Do We Collect?

We may collect the following categories of personal information. Not all categories may be collected about every individual: 

• Personal Identifiers: Name and Address 

• Contact Information: Mailing address, Email address, and Phone Number. 

• Demographic Information: Age/Date of Birth and Gender. 

• Financial Information: Credit/Debit Card Numbers and claims information. 

• Government Identifiers: National Identification Numbers and Driver’s License Numbers. 

• Employment Information: Occupation, Title, Licenses, and others. 

• Browsing and Usage Information: Internet, application, and network activity, such as cookie IDs and browser visits. 

• Purchase history information: Products you have bought, Shopping patterns, Returned, and Behaviors. 

• E-mail Communications: We get the user’s email addresses when they place an order through our website. We also use emails for promotional offers according to the customer profile. If the user does not want to receive e-mail or other mail from us, they can unsubscribe easily. 

• Video and Images from Cameras: We operate cameras in Club for security and operational purposes. We may use these videos and images for security, fraud, loss prevention, law enforcement or incident reporting, or other operational purposes, such as analyzing traffic patterns. 

➢ How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

• Communicate with you 

• To protect the security and integrity of our business, and help prevent fraud 

• To conduct a business analysis, such as analytics, projections, identifying areas for operational improvement 

• To fulfill your order or requests for services and provide customer service 

• To create and maintain your account 

• To conduct auditing and monitoring of transactions and engagement 

• To conduct marketing, personalization, 

• and third-party advertising 

• To protect the security and integrity of our websites, mobile services, and our business, and help prevent fraud 

• To update our operational and technical functionality 

• To conduct a business analysis, such as analytics, projections, identifying areas for operational improvement 

• To conduct research and development 

• To fulfill our legal function or obligations 

➢ How We Protect Your Information?

We recognize the importance of maintaining the security of our customer’s personal information. We aim to take reasonable steps with our concern team who are responsible for helping against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. If you have reason to believe that your interaction with us is no longer secure, please feel free to let us know. 

➢ Changes to Privacy Policy

We may update this privacy policy from time to time in order to reflect, changes to our practices or for other operational, legal, or regulatory reasons. 

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